How Can We Help You?

Find answers to your questions, learn how to use Books Tribe effectively, and get the support you need to build amazing reading communities.

Browse Help Topics

Find help organized by category. Each section contains detailed articles and guides to help you succeed.

Getting Started

Accounts, communities, profiles, and book setup

  • Account creation and sign-in
  • Adding your first book
  • Setting up your profile
  • Joining and switching communities

Community & Sharing

Club House feed, messages, and notices

  • Club House feed basics
  • Messaging other members
  • Notice Board: events and announcements

Safety & Security

Verification requirements and reporting tools

  • Email verification requirements
  • Reporting community content
  • Account security basics

Rentals & Book Management

Borrowing flow and owner tools

  • Borrowing a book
  • Managing your books as an owner
  • Rental status flow

Popular Help Articles

These are the most frequently viewed help articles. Chances are, you'll find what you're looking for here.

Account creation and sign-in

Getting Started4 min read

Adding your first book

Getting Started6 min read

Borrowing a book

Rentals & Book Management6 min read

Email verification requirements

Safety & Security3 min read

Club House feed basics

Community & Sharing5 min read

Messaging other members

Community & Sharing4 min read

Need More Help?

Can't find what you're looking for? Our support team is here to help you get the most out of Books Tribe.

Submit a Ticket

Open a support ticket from your dashboard

Dashboard > Support

Track Tickets

Follow replies and status updates

Dashboard > Support > Tickets

Contact Support

Email or call our support team

support@bookstribe.com • +91 8075080236

Contact Us

Video Tutorials

Watch step-by-step guides to master Books Tribe features and build your reading community effectively.

No video tutorials available at the moment.

Quick Questions

Find quick answers to the most common questions about Books Tribe.

How do I verify my email address?

Check your inbox for the verification email. If you did not receive it, use the verification banner to resend the email.

Can I cancel a rental request?

Yes. You can cancel a request while it is still pending. Open Book Shelf > My Books and cancel the request from your Borrow Requests list.

What if a book is already borrowed?

If a book is not available, you can place an advance booking request and join the queue. Your rental starts when the book becomes available and you pick it up.

Where do I get support?

Go to Dashboard > Support to open a ticket or view responses. You can also use the Contact page for direct support.

Still Need Help?

Our support team is here to help you succeed with Books Tribe. Don't hesitate to reach out!